Privacy Policy

PrimeLuxe Management Ltd (“PrimeLuxe”, “we”, “us”, or “our”) is committed to protecting the privacy and confidentiality of personal data entrusted to us. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in connection with our services, website (primeluxe.mu), and related communications.

We process personal data in accordance with the Data Protection Act 2017 of Mauritius and, where applicable, the General Data Protection Regulation (GDPR) of the European Union.

PrimeLuxe Management Ltd is a licensed corporate and fiduciary services provider incorporated in Mauritius and regulated by the Financial Services Commission (FSC). For the purposes of data protection law, PrimeLuxe Management Ltd is the data controller in respect of personal data processed in connection with our services and website.

We may collect and process the following categories of personal data:

• Identity data: full name, date of birth, nationality, passport or national identity card details, photographs.
• Contact data: email address, telephone number, postal address.
• Professional data: employer, job title, professional qualifications, business activities.
• Financial data: source of funds, source of wealth, bank account details, investment information.
• Due diligence data: information collected for AML and KYC purposes, including PEP status.
• Technical data: IP address, browser type, cookies and similar tracking technologies.
• Communications data: the content of enquiries and correspondence you send to us.

We collect personal data directly from you when you submit enquiries or engage our services, from third parties including introducers and regulatory databases, and automatically through your use of our website.

We process personal data for performance of a contract, to comply with legal obligations under FIAMLA and the Financial Services Act, for legitimate interests in managing our business operations, and where you have provided explicit consent.

We may disclose your personal data to regulatory and supervisory authorities, professional advisers, banking institutions, and third-party service providers. We do not sell personal data to third parties.

Where personal data is transferred outside of Mauritius, we ensure appropriate safeguards are in place in accordance with the Data Protection Act 2017.

We retain personal data for as long as necessary to fulfil the purposes for which it was collected. Under FIAMLA, client records must be retained for a minimum of seven years following termination of the business relationship.

You have the right to access, correct, erase, object to, restrict, and port your personal data. To exercise these rights, contact us at info@primeluxe.mu. We will respond within 30 days.

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, or destruction.

Our website uses cookies. Please refer to our Cookie Policy for detailed information.

We may update this Privacy Policy from time to time. The updated policy will be posted on our website with a revised effective date.

If you have questions regarding this Privacy Policy, please contact us at: